Agents for Change: How My Plan Manager Group and Allegis Group APAC Are Transforming Work with AI

AI isn’t about replacing people—it’s about giving them more time to focus on what really matters. Allegis Group and My Plan Manager Group (MPMG) aren’t just talking about AI—they’re doing it. They are exploring Agentforce agent-based AI in their businesses, not to cut jobs or automate relationships, but to remove friction, reduce cognitive load, and give their teams more time to focus on the human side of work.

With Salesforce Agentforce, My Plan Manager Group and Allegis Group are:

  • Assessing AI’s potential to remove friction and improve service interactions
  • Finding ways to reduce manual workloads so employees can spend more time with customers
  • Testing how AI can enhance personalisation without losing human connection
  • Developing a thoughtful, responsible approach to AI adoption

This is AI You Can’t Ignore.

This isn’t a theoretical AI discussion—it’s a behind-the-scenes look at how two leading companies are making it real. Whether you’re curious about AI or already experimenting, this discussion will give you insights into what it takes to make AI work for your people.

What You’ll Walk Away With:

  • The real reasons My Plan Manager Group and Allegis Group are exploring AI
  • The unexpected lessons they’ve learned along the way
  • The human side of AI—what’s working, what’s not, and what’s next
  • How AI can support people, not replace them

Speakers:

Ben Fitzgerald

Head of Architecture and Digital, My Plan Manager Group

Saksham

Chief Data Scientist APAC, Allegis Group

John (JC) Cosgrove

Partner, Cloudwerx

AI is evolving fast. Learn from those putting it to the test.

 

This event is exclusively for Cloudwerx and Salesforce customers, contacts and employees. If you're a Salesforce partner, we recommend checking out Salesforce’s official partner events for content designed specifically for you. Thanks for your understanding.

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